Shipping policy
Shipping Policy
Where we ship — United Kingdom and United States.
Cost — Free delivery on all orders.
Order processing — Orders are dispatched within 1 business day (Monday–Friday, excluding public holidays).
Delivery times — Typically 2–5 business days from dispatch, depending on destination.
Tracking — You'll receive tracking details by email once your order ships.
Lost or delayed parcels — If your order hasn't arrived within 10 business days of dispatch, email and we'll look into it for you.
Eco Wave World Limited · 72 Macdonnell Road, Hong Kong