Shipping policy

Shipping Policy

Where we ship — United Kingdom and United States.

Cost  Free delivery on all orders.

Order processing — Orders are dispatched within 1 business day (Monday–Friday, excluding public holidays).

Delivery times — Typically 2–5 business days from dispatch, depending on destination.

Tracking — You'll receive tracking details by email once your order ships.

Lost or delayed parcels — If your order hasn't arrived within 10 business days of dispatch, email contact@ecowaveworld.com and we'll look into it for you.

Eco Wave World Limited · 72 Macdonnell Road, Hong Kong